What to Include on a Small Business Website (Checklist)
Building a small business website? Whether you’re DIYing it or hiring a pro, it helps to know what pages and features are essential.
Think of your website as a virtual storefront. Just like a physical store, it should be clear, easy to navigate, and built to convert casual visitors into paying customers.
Here’s a complete checklist of what to include on your business website in 2025.
✅ 1. A Clear Homepage That Tells Visitors Who You Are
Your homepage should answer three questions within seconds:
- What do you offer?
- Who do you serve?
- Why should someone trust you?
Must-haves:
- Value proposition or tagline
- Strong headline and subhead
- CTA buttons (e.g., “Get a Quote,” “Book Now”)
- Hero image or service visual
- Brief intro to your services
✅ 2. About Page That Builds Trust
Tell your story. People work with businesses they feel good about.
Include:
- Company history or mission
- Founder/team bio(s)
- Certifications, awards, or values
- Real photos—not just stock
✅ 3. Services Page That Explains What You Do
For service-based businesses, this is your core conversion page.
Include:
- Descriptions of each service
- Pricing or packages (if possible)
- Service area (especially for local SEO)
- FAQs or process breakdown
- Testimonials or trust indicators
✅ 4. Contact Page That’s Easy to Use
Make it dead simple to reach you.
Include:
- Contact form
- Phone number & email
- Business address (if relevant)
- Map or directions
- Social media links
✅ 5. Optional but Valuable Extras
| Page or Feature | Why It Helps |
|---|---|
| Blog | Boosts SEO and builds authority |
| Testimonials | Social proof builds trust |
| Portfolio | Show off your work or case studies |
| FAQ | Handles objections & improves UX |
| Booking Tool | Helps convert visitors into clients |
📋 Quick Checklist Summary
✅ Homepage
✅ About
✅ Services
✅ Contact
✅ Mobile-friendly design
✅ Basic SEO setup
✅ Speed optimization
✅ Google Analytics & Search Console
Final Thoughts
The best websites aren’t the flashiest—they’re the clearest. Whether you need a 5-page starter site or something more complex, WebDevSD can help you create a site that’s simple, smart, and built to grow.

